|The below instructions cover the three different ways of licensing a QlikView Desktop client. |
For information about troubleshooting, please see Troubleshooting QlikView License Lease Issues.
For general license application issues in the QlikView Server, see Error Message "Server Failed To Set License" When Applying License In QMC
I. Lease license from a QlikView Server
Please see the article How to Lease a License from QlikView Server for details on license lease or watch this short video.
II. Apply QlikView Desktop License
Follow the guide below or watch this short video.
Before applying a QlikView Desktop license, make sure that you have a valid license key and control number available. Also confirm with your QlikView license administrator that the license is indicates for a QlikView Desktop client, and not a QlikView server.
III. Apply license with License Enabler File (LEF)
Before applying a QlikView Desktop license through LEF file, make sure that you have a valid license key, control number and LEF file available. Also confirm with your QlikView license administrator that the license is indicates for a QlikView Desktop client, and not a QlikView server.
The LEF file contains elements as exemplified below. Confirm that your LEF file has the correct license number, correct product level and that date supports your product installation. The LEF file productlevel 3 indicates a QlikView Desktop client license, the values 1 or 2 might also be vaild for older licenses. The date must be the date of the major version or later in order to be able to upgrade to a new major release of the product. The LEF file also contains a checksum which validates the details of the LEF file.
1324567891234567 -> License key number
PRODUCTLEVEL; 3;; 2013-01-01 -> Product level, Product value, Product date
BBX2-QWD3-34XS-VSF1-WSF12 -> CheckSum
NOTE: You can request License Enabler (LEF) files for your licenses from the Support Portal (login required) by following this article How to request a control number and LEF. If you are unable to login, click "Contact Support" on this page.
Use the quick links or the search bar on the front page for quick answers.
Selecting one or several business profiles ensures you get the most valid information presented to you.
A new self-service feature enables you to download a LEF or Request a control number with the click of a button.
A completely new element! Create and manage your Qlik environments for a great overview and to ease the case submission process. Add in your licenses and products and have a full view of your own environment setup.
Add stakeholders who should receive updates to the case. See the latest status of your case and if any actions are needed.
Submit your cases to us with ease using the new case logging wizard.
We would really appreciate your feedback which would help us improve the experience on the Support
Portal. Please email us on SupportPortal@qlik.com