Qlik NPrinting Email Settings Configuration Fails Unable to send email

[Frank_S]

Sending a test eMail from the Qlik NPrinting Management Console fails with Email not sent. Check your email configuration.

The Qlik NPrinting logs indicate that: ERROR: The SMTP server does not support authentication

Environment:

Qlik NPrinting 

What can cause this?

• Invalid SMTP email configuration settings

How to Resolve:

Request the correct credentials from your organization's email administrator and apply them accordingly as per Configuring SMTP server.

If you are getting the ERROR: The SMTP server does not support authentication message, then simply:

• Remove any log in credentials and use port 25 (unless otherwise specified by your email administrator)
• Click "update email settings"
• Send a test email